Writing companies for coupons!

So, with my couponing (& no where NEAR being a pro! I'm still a very humble beginner!) I recently saw some articles on writing companies in hopes to get coupons!  You know my thoughts on that when I read it? I slapped myself in the forehead & thought "DUH! WHY did I NOT think of that before?"

I have just skimmed the surface of starting this, but have started!  I will post who I write & any responses & any goodies I get in the mail :-)



Gwaltney-  My husband & I gave up pork products (for health reasons) & have wanted bacon & FINALLY found beef bacon!  We tried it & LOVED it! The first package was beautiful! The second, well, it tasted great, but it was mangled inside.  I wrote and praised & complained and here is the email response I got about 24 hours later!

"Dear Ms. Q,

Thank you for contacting us and for your very kind words about our beef bacon.  I was sorry to read your last experience with our bacon was not entirely positive.  We take disappointments with our products seriously and I am sending your concern that the bacon was “twisted” and difficult to get out of the package in one piece to our quality assurance team for their review.

Your complete satisfaction is our priority.  Because this bacon did not meet expectations, we are sending you product coupons to fully offset the purchase price.  Please look for these coupons in the mail in the next week.

Thank you for sharing your concern with us and for giving us the opportunity to address it.

Gwaltney Consumer Affairs"

Heinz - I wrote them praising their product (as I honestly love them and can not stand other brands of ketchup!)  Here is the email response I got from them within about 48 hours... 

"Dear Noelle,

Thanks for visiting our website and taking the time to tell us how much you enjoy Heinz Ketchup.

We certainly will forward your comments to our Management -- they'll be delighted to hear what you had to say. Our dedicated marketing, research, and advertising staffs are continually working to introduce new products and state-of-the art packaging to the marketplace. We hope that the results of these efforts have made many of our products favorites in your home.

We appreciate your kind words.  As a way of thanking you for your continued patronage, we are sending coupons to you through the regular postal mail.   These should arrive within the next 2 weeks.   In the meantime, if you have any questions, feel free to contact us at 1-800-255-5750 - our regular office hours are 8:30 am until 6:00 pm (Eastern time), Monday through Friday.

Heinz Consumer Resource Center
Heinzconsumeraffairs@us.hjheinz.com"

Frito-Lay -  I wrote them telling them how we love their chips & typically buy their brands over others even though they cost more. I feel the taste & quality are better!  Here is the email response I got from them within 48 hours..

"Hi Noelle,

Thank you so much for sharing such nice comments about Frito-Lay products. It's always a pleasure to hear from our consumers, especially when you tell us how much you enjoy our snacks. Fans like you keep us energized to provide you with the highest quality, best-tasting snacks on the market.

Again, we appreciate you writing to us and hope you continue to enjoy great-tasting snacks from Frito-Lay.

Best regards,

Frito-Lay Consumer Relations"

Q-Tips -  I wrote them because, well, i LOVE them!  My kids & I all have this *thing* about having our ears cleaned! I also use them for crafts, makeup, etc!   I got a response from them via email about 48 hours later...

"Thank you for contacting us regarding our Q-Tips .

It is truly rewarding when our consumers feel strongly about our brands and take the time to communicate with us directly.

Our goal has always been to provide consumers with the finest products that scientific research and human skills can develop. A personal commendation such as yours is most welcome and greatly appreciated. It assures us that we are achieving our goal. We will be pleased to share your comments with the appropriate staff.

Please feel free to register on to our website, where we frequently have coupons and special offers.

Sincerely,

Your friends at Q-Tips"

Sweet Baby Ray's BBQ Sauce- let's face it... they're DELICIOUS!  I wrote & told them so!  Here is their email response within 48 hours!

"Dear Noelle,

Thank you for taking the time to contact us and letting us know you enjoy our products. Because we appreciate your patronage; we will mail you a coupon for money off your next purchase of Sweet Baby Ray’s Barbeque Sauce. You could only use the coupon at a retail store not with any online orders. Thank you and you have a nice day.

 Consumer Line

Sweet Baby Ray's"

Tropicana Orange Juice-  love them! We use them in recipes, drinks, etc.  Here is their email response I got within 48 hours.

"Noelle:

We're so glad your family loves Tropicana Pure Premium Orange Juice and even use it to accent your recipes and cocktails.

Everybody here at Tropicana works very hard to bring you fresh, straight from the orange flavor and we're glad you can taste it. Please be assured that we'll always do our best to produce high-quality juice for you to enjoy each and every day.

Since you're a fan of our juices, we invite you to join our family at the link below to get exciting Tropicana offers: 

http://www.tropicana.com/?jr=1#/trop_join/join.swf

We very much appreciate your business, Noelle, and thank you for your kind words.

Tropicana Consumer Relations
A Division of PepsiCo"







Barilla- wrote to them claiming how I love the variety of pastas they offer!  Here is their email response 48 hours later.


"Dear Noelle,

Thank you for your recent email to Barilla America, Inc. relating your complimentary remarks. Barilla takes all feedback seriously and we have forwarded your comments to the appropriate department.

Barilla is the best selling pasta company worldwide, and we take pride in our product, right down to every last package. For over 130 years, four generations of the Barilla family have maintained the tradition of producing the finest pasta and sauces in the world.

Please reply to this email if you would be interested in being added to our mailing list to possibly receive product information, recipes, and even coupons or product samples by mail occasionally?

Thank you again for your support and we appreciate you taking the time to let us know your thoughts. We hope that you continue to enjoy Barilla Pasta & Sauces.

Regards,
Consumer Relations

Barilla America, Inc."